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VowRewardsVowRewardsMerchant loyalty platform
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Loyalty infrastructure for South African merchants

Turn every purchase into the next visit.

VowRewards gives merchants one controlled workspace to launch VOWR rewards, review redemptions, support customers and follow settlement progress.

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Verification-gated access Role-controlled workflows No frontend fund movement
CampaignsQR redemptionCustomer retentionSettlement visibilityAudit trails
Merchant value

Loyalty that works beyond the checkout.

Reward customers without adding fragmented tools for marketing, store operations and finance.

Merchant growth

Increase repeat visits

Reward customers after purchase, bring them back through wallet-visible value, and measure the return journey from scan to redemption.

Operations

Control every campaign

Create reward rules, budget caps, store eligibility, and approval states before VOWR rewards are issued.

Finance

See settlement risk early

Track redemptions, flagged transactions, and finance batches before merchant settlement decisions are made.

The customer journey

A clear path from first purchase to return visit.

Each step creates useful context for the customer and an accountable action for the merchant.

01

Purchase

A customer buys in-store, online, or at an approved merchant location.

02

Earn

The merchant submits a reward request tied to campaign rules and purchase evidence.

03

Wallet

Approved VOWR rewards appear in the customer wallet with campaign context.

04

Redeem

The customer scans a QR code or presents wallet proof for redemption review.

05

Return

The merchant measures repeat behavior, campaign ROI, and next best reward offers.

Merchant workspace

Built around the work your teams do every day.

Owners see the full picture while operators, reviewers and support teams stay focused on their responsibilities.

Open portal

Campaign control

Shape earn rules around locations, purchase thresholds and promotion windows.

Faster redemption

Give store teams a clear queue for QR evidence, exceptions and fulfilment.

Customer insight

Understand who earns, who redeems and which experiences bring customers back.

Operational reporting

Search and export merchant records across the complete reward lifecycle.

Campaign playbooks

Reward the behaviour your business wants to grow.

Start with a focused objective, set the operating guardrails and measure the resulting customer journey.

Acquisition

Buy and Earn

Issue 10 VOWR for every R100 spent, capped by store and campaign budget.

Retention

Repeat Visit Bonus

Reward a second visit within 30 days and track conversion by location.

Activation

Weekend Recovery

Boost low-traffic trading windows with double rewards and approval checks.

Measure what matters

Connect reward activity to commercial outcomes.

  • Repeat purchase and return timing
  • Earn-to-redeem conversion
  • Campaign uptake by location
  • Reward issuance and exception volume
  • Settlement status and cycle visibility
Trust by design

Control stays with the right people.

VowRewards separates day-to-day merchant work from sensitive approvals and treasury actions.

Security overview

Approval workflow

Reward requests move through pending, approved, rejected, flagged, processing, and completed states.

Role-aware portal

Owner, operator, reviewer, support, and admin roles are modelled for production RBAC.

Treasury guardrails

No frontend-only fund movement. Token and settlement actions remain backend-approved.

Audit-ready data

Status transitions, support tickets, and admin decisions are prepared for audit logging.

Integration ready

Connect the reward journey to your operation.

Structured APIs support merchant applications, campaign records, reward requests, redemptions, settlements, transactions and support tickets.

Developer overviewDiscuss an integration
Build your next customer relationship

Make the next visit easier to earn, easier to redeem and easier to understand.

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VowRewardsVowRewardsMerchant loyalty platform

A merchant loyalty workspace for issuing VOWR rewards, approving redemptions, and tracking repeat-purchase growth.

Merchant access is verification-gated, role-controlled, and supported by auditable workflows.

Platform

Why VowRewardsHow it worksFor merchantsSecurityDevelopers

Portal

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Connect

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